Last updated: September 29, 2023
1. Introduction
Ray West Limited, trading as Ray West Agency, located at 86-90 Paul Street, London, United Kingdom, EC2A 4NE, (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our website visitors, clients, and users (“you” or “your”). This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).
Please take a moment to read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using our website (www.raywest.agency) or engaging with our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect various types of personal information, including but not limited to:
Contact Information: Name, email address, phone number, and postal address.
Client Information: Information about our clients, including their preferences, requirements, and communications.
Entertainer and Performer Information: Information about entertainers and performers, including their portfolios, availability, and contractual details.
Website Usage Information: Information about how you use our website, including your IP address, browser type, and operating system.
Communication History: Records of communications between you and us, such as emails or messages through our website.
Financial Information: Payment and billing information when necessary for our services.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services to you, including talent sourcing and entertainment management.
- To respond to your inquiries and provide customer support.
- To send you marketing and promotional materials, where you have consented to such communications.
- To improve our website and services by analysing usage patterns and trends.
- To comply with legal and regulatory requirements.
- To protect our rights, privacy, safety, or property, and that of our clients and talent.
4. Data Sharing and Disclosure
We may share your personal information with third parties for the following purposes:
- To provide our services, including sharing your information with entertainers, performers, and clients as necessary.
- To comply with legal obligations, such as responding to lawful requests from government authorities.
- To protect our rights and safety, or the rights and safety of others.
- We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.
5. Security of Your Data
We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We regularly review and update our security procedures to ensure the confidentiality and integrity of your data.
6. Your Rights
You have certain rights regarding your personal information, including the right to:
- Access the personal data we hold about you.
- Correct inaccuracies in your personal data.
- Withdraw consent where applicable.
- Delete your personal data (subject to legal obligations).
- Object to the processing of your personal data.
- Lodge a complaint with a supervisory authority.
7. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
Company Name: Ray West Limited
Trading as: Ray West Agency
Address: 86-90 Paul Street, London, United Kingdom, EC2A 4NE
Email: hello@raywest.agency
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the revised policy will be effective immediately upon posting. Please check this page regularly for updates.
Thank you for entrusting Ray West Agency with your personal information. We are committed to protecting your privacy and ensuring the security of your data.